New survey finds drivers trust independent shops for car repairs ...

While many students of automotive schools find work at car dealerships throughout the U.S., a number of graduates also go on to open their own repair businesses. Now, a new study has found that more drivers trust independent shops over car dealerships.

According to the AutoMD.com report, a significant number of consumers ? 80 percent ? said they trust their independent mechanic over a dealership because they are more trustworthy and believe they will get a better price when visiting a smaller shop.

The report also found that most drivers are cost savvy and have done their homework when it comes to repairs, with 87 percent saying that their independent shop repair quotes were indeed more affordable than a dealership.

?It is no secret that consumers are holding onto their vehicles for record lengths of time, meaning more and more visits to the repair shop or dealer service center,? Brian Hafer , vice president of marketing for AutoMD.com, said in a news release. ?We conducted this snapshot survey to provide a window into how today?s car owners feel about their repair shop/dealership service center options, and found that price and relationships are making consumers push the independent trigger ? unless their vehicle is under a dealership warranty. But, with so many aging cars now falling outside the warranty, this survey indicates that consumers are going to compare repair quotes ? and then go where they believe the price is right.?

A separate survey last year from Consumer Reports found that drivers are keeping their cars on the road an average of 11 years.

Tom Sofordia, owner of Best Auto Service in Tannersville, Pennsylvania, told the Pocono Record that in order to extend the life of a vehicle, drivers should always stick to their maintenance schedule and fix problems as soon as they occur.

Source: http://blog.lincolnedu.com/2013/01/new-survey-finds-drivers-trust-independent-shops-for-car-repairs/

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